Every action on the platform leaves a trace. In Video Tutorial #10, we explore the Audit Logs: a complete record of what users have done in WebAccess/DMP.

Browse around 120 different record types or search for a specific action, like "Alert Created". Click a user to see everything they've done, or jump from a MAC address to the device page and view the audit trail for that specific router.

Watch it now:
🔹 on WebAccess/DMP Microsite
🔹 on YouTube

What if managing your industrial routers was as simple as asking a question?

You can now connect DMP to the AI assistant you already use (such as Claude or ChatGPT) through Model Context Protocol (MCP), an open standard that lets AI tools securely work with other software.

Once connected, you simply type what you need in plain language, and the assistant pulls the answer straight from DMP:

💬 "Show me my devices."
💬 "Give me the details of this router."
💬 "Which companies do I have access to?"

No clicking through ...

We're excited to announce that WebAccess/DMP 3.5.0 is now live - our biggest release yet, packed with more new features and improvements than any previous DMP update.

This release introduces Credit-Based Billing as a flexible prepaid alternative to subscriptions, Syslog Reporting straight from the device page for Premium companies, and a new Export Diagnostics action for on-demand device reports. We've also added Sync Policies so companies can pause, schedule, or restrict configuration roll-outs, along with progress tracking for long-running jobs like batch reboots. On top of that, auditing ...

You've built your Configuration Profile - but how do you actually get it onto your routers? In Video Tutorial #9, we walk through three ways to assign a profile: to a single device, to multiple devices at once, or straight from a device's own page.

Device happens to be offline? No problem - the profile just waits and assigns itself automatically the moment it connects.

Watch it now:
🔹 on WebAccess/DMP portal
🔹 on YouTube

Copy once, deploy everywhere. That's the idea behind Configuration Profiles in WebAccess/DMP - and in Video Tutorial #8, we show you exactly how to pull it off.

Whether you want to snapshot a live device, tweak an existing profile, or build one from scratch - there's a method for that. Same config, every device, no excuses.

Watch it now:

🔹 WebAccess/DMP portal
🔹 YouTube channel

Nobody wants to be the last to know when something goes wrong. Especially with their routers. That's why we created Video Tutorial #7 – and this time it's all about setting up alerts in WebAccess/DMP.

Learn how to stay on top of what matters – connection drops, power supply issues, signal loss, or any custom event you care about.

Watch it now:

🔹 WebAccess/DMP portal
🔹 YouTube channel

Like everybody, you probably wondered how to display Router Position on the map in WebAccess/DMP and we are happy to announce that you can watch a video explaining this functionality right now!

Learn how to easily display your router's position on the map using WebAccess/DMP — our central device management platform.

You can watch it on:

🔹 WebAccess/DMP portal
🔹 YouTube channel

We're excited to share a video overview of WebAccess/DMP 3.4.0 a release focused on making device management at scale even easier, more secure, and more operationally transparent.

This update brings Role-Based Access Control (RBAC) for more granular permissions, Service Accounts as dedicated API-only users for cleaner automation, and command history in the UI to simplify troubleshooting. We've also made it possible to move devices between companies without losing configuration history, introduced Company Contacts to separate notification recipients from user accounts, and added several quality-of-life improvements to ...

Version 3.4.0 focuses on making WebAccess/DMP easier to manage at scale, with stronger access control, better operational transparency, and cleaner workflows for both people and automation. Developed by Advantech, this release continues to move the platform toward more robust operation.

A major step forward is the introduction of Role-Based Access Control (RBAC), which simplifies how permissions are managed while also enabling more granular access rules where needed. This helps reduce over-privileged accounts and makes responsibility boundaries clearer across teams and companies.

Operational visibility has also improved with command ...

We’ve just published our 6th training video, titled “Display Router Position on Map”

With this release, there are now 6 training videos available, covering the basics of working with the system. The first five focus on core topics, and this latest one expands the series with a practical, real-world use case.

Think of these first 6 videos as a foundation - whether you’re new to WebAccess/DMP or just need a quick refresher.

After a short pause in production, we’re getting ...